Help
Product Care
A little care goes a long way. Follow these tips to keep your AMELUNA case looking cute and protective for longer.
Everyday cleaning
- Wipe the case with a soft, lint-free cloth.
- For deeper cleaning, use a lightly damp cloth with mild soap and water, then air-dry completely before putting your phone back in.
- Avoid harsh cleaners, bleach, acetone, alcohol wipes, and abrasive scrubbers — they can dull finishes and damage printed designs.
Protect the finish
- Keep cases away from extreme heat (hot cars, direct sun for long periods) which can warp materials or fade colors.
- Avoid contact with oils, lotions, perfume, and hand sanitizer when possible — wipe residue off promptly.
- Do not force the case on or off; press evenly around the edges to prevent cracking.
Decorative & textured cases
Many AMELUNA designs feature raised details, soft-touch coatings, or delicate artwork.
- Handle with care and avoid dropping onto hard surfaces.
- Do not peel, pick, or bend decorative elements.
- Store spare cases in a clean, dry place away from sharp objects.
Camera & ports
Keep camera cutouts, speakers, and charging ports free of dust. A soft brush or dry cotton swab works well — never poke metal tools into openings.
When to replace
Replace your case if you notice deep cracks, loose fit, or damage that reduces protection. A well-fitted case is part of keeping your phone safe.
Need more help?
See our FAQ or message us on Contact Us.